ToolToucan

Head to head

Botpress vs Chatbase

Botpress logo
Botpress
No reviews yet

2 wins

Chatbase logo
Chatbase
No reviews yet

1 wins

VS

Our verdict

In our side-by-side, Botpress edges it — it comes out on top in 2 of the 7 things we checked.

Money-wise, Botpress is the friendlier option (free vs $40).

  • Go with Botpress if you’re watching the budget and you hop between devices.
  • Go with Chatbase if you prefer the crowd favourite.

Botpress vs Chatbase: side by side

CriteriaBotpressChatbase
Pricing modelFreemiumFreemium
Starting pricefree ✓$40
Free planYesYes
User rating——
Reviews00
APIYesYes
Platformsweb, ios, android, browser-extension ✓web
Popularity48k pts55k pts ✓

Botpress features

  • ✓ Visual studio for building AI agents
  • ✓ Custom code for actions and integrations
  • ✓ Knowledge bases for grounded answers
  • ✓ Deployment across web chat and messaging channels

Best for

  • • Building a WhatsApp or web assistant for a client
  • • Creating agents that trigger actions in other tools
  • • Prototyping a support bot before scaling it
Try Botpress ↗

Chatbase features

  • ✓ Chatbot trained on websites, PDFs and text
  • ✓ Embeddable chat widget for any site
  • ✓ Custom instructions, branding and tone
  • ✓ Conversation logs and basic analytics

Best for

  • • Answering product FAQs on a store website
  • • Deflecting repetitive support questions
  • • Helping visitors find content in long documentation
Try Chatbase ↗

FAQ

Should I use Botpress or Chatbase?+

We lean towards Botpress — it wins more of our checks. That said, Chatbase is the better fit for small businesses that want a support chatbot live in an afternoon.

Is Botpress cheaper than Chatbase?+

Yes — Botpress starts at free, Chatbase at $40.

Do Botpress and Chatbase have free plans?+

Botpress: Free · pay as you go. Chatbase: Free · from $40/mo.

Other options to consider

Voiceflow logo

Voiceflow

No reviews yet

Map out a conversational agent on a canvas, test it on the spot and launch it to customers.

Free · from $60/mo

Intercom Fin logo

Intercom Fin

No reviews yet

An AI support agent that answers customers from your help content and hands off when stuck.

$0.99 per resolution